Sanctuary on Camelback Mountain

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Pool Server (Part Time)

at Sanctuary on Camelback Mountain

Posted: 10/7/2020
Job Status: Part Time
Job Reference #: 2806
Keywords: food

Job Description

Sanctuary Resort and Spa is now hiring a Part Time Pool Server in Paradise Valley, AZ. 

 

This position contributes to Sanctuary’s success by working within the framework of a quality Food and Beverage service team. Serve cocktails and food to guests in a personable, courteous and professional manner with a focus on living the Sanctuary Commitments and our Promise of Care Enough to do it well.

 

JOB FUNCTIONS

 
     
  • Be thoroughly familiar with all standards of proper service and phone etiquette and adhere to these standards throughout guests' dining experience.
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  • Stock all necessary food and non-food items. Complete requisition for all required paper goods, beverage supplies and perishable items.
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  • Offer misting service, towels and ice water to guests.
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  • Greet guest and take beverage order.
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  • Service items from a limited menu.
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  • Knowledgeable of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
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  • Know all spirited beverages available including ingredients, garnish and specific service.
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  • Prepare drinks according to the set standards.
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  • Know all menu items including ingredients, preparation, required condiments and specific service.
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  • Check side duty list for opening and closing duties.
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  • Relay guest complaints and comments to supervisor.
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  • Check cleanliness and orderliness throughout the day, bus, wipe tables and straighten chairs.
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  • Responsible and accountable for all unsigned checks and will report these to the manager.
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  • Pick up litter around service and guest area when necessary.
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  • Obtain completed check from micros, present to the guest and finalize the check in system according to method of settlement.
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  • After guests have departed, remove dirty dishware, wipe and reset table.
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  • Professionally service guests’ poolside without assistance during typical service demand.
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  • Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
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  • Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
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  • Be familiar with emergency safety measures.
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  • Determine gratuity distribution according to set department standards. Attend all scheduled staff meetings and supplemental training sessions.
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  • Perform any other duties as assigned by the Pool Manager.
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JOB REQUIREMENTS

 

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

 
     
  • Strong working knowledge of micros ordering system and other check processing procedures.
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  • Must be able to carry cocktail tray with one hand and distribute food/drinks with the second hand -- cocktail tray could weigh up to 30 lbs.
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  • Ability to lift moderate weights and remain on feet for a prolonged period of time.
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  • Ability to carry food and beverages up and down stairs safely and professionally.
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  • A sincere desire to provide the utmost in guest service.
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  • Ability to listen effectively, to speak and write English clearly.
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  • Must work well under a high stress/pressure environment.
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  • Self-motivated, organized, fast and even-tempered.
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  • Strong attention to detail a must.
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  • Pleasant personality to effectively deal with guests who may be upset or displeased.
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  • Ability to quickly deliver quality product while under pressure.
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  • Must be able to bend down repeatedly.
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  • Possess excellent leadership, communication and interpersonal skills.
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  • Consistently maintain a high level of work quality and quantity per resort standards.
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  • Ability to identify, address and resolve conflict.
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  • Ability to work under extreme weather conditions; wet, dry, cold, hot.
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  • Maintain good safety habits and report unsafe or hazardous conditions to Security.
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  • Promote excellent guest relations while living the Sanctuary Commitments.
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QUALIFICATIONS Education: High School Diploma or G.E.D. Equivalent Current Food Handler’s Card.

 

Related Work Experience: Previous food and beverage experience required. Experience with hospitality and customer service required.

 

 

 

 

 

  

 

 

 

 

 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!