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Lounge Server

at HCareers

Posted: 11/11/2020
Job Reference #: 9447_1537949
Keywords: hospitality, hotel

Job Description

Hewing Hotel is looking to add a Lounge Server to their passionate Food + Beverage team.

Hewing Hotel is in Minneapolis' vibrant North Loop neighborhood, more commonly known as the Warehouse District, joining cultural stalwarts Traffic Zone Center for Visual Arts and Target Field, home to baseball's Minnesota Twins. With easy access to all interstates as well as Minneapolis' Metro Transit Blue Line and Northstar Commuter Rail, Hewing sits at the literal crossroads of the Twin Cities.

Founded in 2011, Aparium Hotel Group is a Chicago-based, leading lifestyle hotel company owned and operated by industry veterans accomplished in hotel development, management and marketing. Aparium Hotel Group's growth is guided by its "Translocal Hospitality" philosophy, which is the belief that great hotels are a destination sought out by travelers and a place that thrives as a gathering hub for locals. Specializing in historic adaptive reuse projects, each of Aparium Hotel Group's properties are independent brands and celebrate the specific neighborhoods and unique history of the distinct cities in which they reside. Aparium Hotel Group currently operates ten hotel properties across the United States with more than a dozen new projects in development.

Job Requirements:

    -Greet each guest promptly, courteously, graciously with eye contact, a smile and good posture
    -Recognize regular guests and greet them by name
    -Offer guests an enjoyable, expertly served beverage/dining experience aligning to guidelines of excellence for quality, professionalism and friendliness
    -Serve and clear food and beverage items in an unobtrusive and professional manner
    -Deliver exceptional service consistently
    -Anticipate and service guests' needs
    -Be familiar with the menus, including preparation, ingredients and description
    -Be familiar with the wine, beer and cocktail selections, being well versed in beverage service including stemware used
    -Complete opening and closing side work as assigned and have all tables set according to standard
    -Provide confident and educated advice on menu options as well as food and beverage pairings, including seasonal selections
    -Serve any dishes to guests while explaining the contents and preparation
    -Preset tables with appropriate items for each course when necessary
    -Follow the established procedures to ensure knowledgeable, correct and efficient order taking
    -Carry trays with all food and beverage items
    -Reset tables quickly and efficiently
    -Pre-bus tables to clear any dirty silverware, glassware, plates and/or debris whenever possible
    -Ascertain a guest's satisfaction and handle any problem which may arise by informing a manager of the problem and how it was resolved
    -Recognize and address potential intoxicated, disruptive or undesirable guests
    -Conduct oneself in a professional manner at all times to reflect the hotel standards

Other Requirements:

    -Demonstrate reading, writing and oral proficiency in the English language
    -Must have a high school education or equivalent experience
    -Minimum of 2 years of food and beverage experience
    -Great wine and food knowledge
    -Able to work well unsupervised
    -Computer skills are helpful but not required
    -Able to work alone without direct supervision
    -Must demonstrate high degree of drive and determination
    -Assist with responsibilities and duties in other departments and as assigned by management
    -Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel

Physical Demands:

    -Continuous standing and walking
    -Negotiating wet tile floor and steps
    -Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins
    -Ability to lift up to 30 lbs.

Aparium Hospitality Services, LLC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The Hewing Hotel is a smoke-free, drug-free facility, and equal opportunity employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!