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Host/Hostess - Nomo Kitchen

at HCareers

Posted: 11/12/2020
Job Reference #: 9447_1548044
Keywords: hospitality, hotel

Job Description

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com .

Location

Inspired by its Crosby Street location , NoMo blends nostalg ia with modern for an authentic and unique SoHo experienc e - as seen by its curated collection of vintage and contemporary art. Guests can enjoy farm - to - fork seasonal cuisine at NoMo Kitchen or relax daily with morning coffee and tea in the Library Lounge. NoMo SoHo is a true blend of comfort and class providing guests with luxury accommodations in a stylish setting.

Employment Status

Full-Time

Overview

The Hostperson is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

Responsibilities


    -High School diploma and/or experience in a hotel or a related field preferred.
    -Flexible and long hours sometimes required.
    -Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
    -Ability to stand during entire shift.
    -Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
    -Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
    -Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
    -Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
    -Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
    -Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
    -Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
    -Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
    -Must be able to show initiative, including anticipating guest or operational needs.
    -Perform other duties as requested by management.
    -Maintain a friendly and warm demeanor at all times.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!