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Food Runner

at HCareers

Posted: 10/22/2020
Job Reference #: 9447_1099580
Keywords: restaurant, food

Job Description

Located on 27 lush oceanfront acres in the heart of the Florida Keys, and embodying the essence of a tropical paradise and island escape, Cheeca Lodge & Spa beckons guests to relax, "be yourself", and create treasured memories with family, friends or colleagues. Newly renovated in 2018, its fresh sophistication - evoking the textures of its environmentally diverse surrounds - complements the spirited tradition of barefoot elegance, genuine service and warm hospitality that personifies this legendary island home. Its lush palm-fringed grounds, contemporary island décor, myriad leisure pursuits and diverse coastal cuisine will continue to define Cheeca as a destination for both leisure and business, and champion its storied reputation as the pioneer of luxury in the Florida Keys.

I. Job Summary
The food runner graciously and efficiently delivers food to all guests.

II. Job Responsibilities

Guest Service

* Greet and make all guests feel welcomed to the restaurant.
* Stock condiments and bread.
* Communicate to kitchen if ticket times are slow.
* Work with Chef to ensure food quality and presentation is meeting Cheeca standards.
* Assist guests with requests after delivering food.
* Keep area clean according to Board of Health standards.
* Attend team briefings when relevant.
* Present a clean and professional appearance at all times.
* Maintain a friendly, cheerful and courteous demeanor at all times.
* Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
* Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
* Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.

Training

* Complete training on ticket printer.
* Complete training on safe lifting procedures.
* Complete training on proper cutting and knife usage procedures.
* Complete training on bloodborne pathogens.
* Complete training on food safety/contamination/cross contamination prevention.
* Complete training on prevention of slips/trips/falls in the food prep and service area.

Perform other duties as assigned.

Education

* High school diploma or GED

Skills and Experience (Essential)

* At least 18 years of age
* Must be able to speak, read and write English and have basic food/beverage knowledge

Skills and Experience (Preferred)

* One year experience in the hospitality or restaurant industry
Computer skills
* Fluency in Spanish

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!