HCareers

Receive alerts when this company posts new jobs.

Similar Jobs

Job Details

Bartender/Mixologist - Magdalena

at HCareers

Posted: 10/22/2020
Job Reference #: 9447_1467540
Keywords: hotel

Job Description

!!!NO CALLS PLEASE!!!

Reports to: Restaurant Manager and Dining Room Manager

Duties and Responsibilities Categories:

Operational Acumen:

    -Maintain low wastage levels through good stock management and rotation, accurate recording, training and active monitoring.
    -Run bar shifts, assisting and guiding staff to deal with issues and complaints and ensuring members' and guests' experiences exceed expectations.
    -Managing till operation/POS system and cash up.
    -Prepare daily/weekly reports as required.
    -Regularly create drinks/cocktail menus that are new and inspiring.
    -Regularly conduct research on the local market and develop and implement ideas to maximize revenue generation.
    -To ensure that service is at all times performed in a professional manner and to the style as specified by the Restaurant Manager and Dining Room Manager.
    -To communicate with other restaurant staff and departments.
    -To make sure that company policy, vision statement and departmental objectives are followed and utilized at all times.
    -To be fully conversant with all hotel products and services.
    -To ensure that the billing procedure is thorough, correct and signed at completion of each meal.
    -To maintain good communication between kitchen and restaurant and other departments on a daily basis re: specials, shortages and special dietary requirements.

Supervision:

    -Lead and manage the bar staff on a daily basis, communicating daily targets and taking responsibility for maintaining high standards of quality, health and hygiene.
    -Foster an environment where improvements to products, processes and service are welcomed and encouraged.
    -Conduct briefings and training to ensure that staff have strong product knowledge and are able to up sell and deliver service to the standards required.
    -Monitor, review and feed back on individuals' performance, set and review objectives in line with the performance review and induction process
    -Work to develop team members according to their individual abilities and potential.
    -To assist the Restaurant Manager and Dining Room Manager in keeping the morale of the team up through social and educational events.
    -Foster an environment where improvements to products, processes and services are welcomed and encouraged.
    -To take responsibility for service in the area of the restaurant under your responsibility during your shift.
    -Monitor, review and feedback on individuals' performance, set and review objectives in line with the performance review and induction process.
    -Work to develop team members according to their individual abilities and potential.
    -To ensure overall responsibility of the running of your station, private function or room service.
    -To ensure that the restaurant dining areas are maintained to a high standard of cleanliness.

Stock and Inventory:

    -Liaise with managers to ensure tight stock control and budgeted margins are achieved.

Customer Service:

    -Establish and maintain good relationships with all guests and handle complaints, requests and enquiries.
    -Act as a brand ambassador for The Ivy / Magdalena and ensure group values are upheld to both external and internal contacts, through appropriate behavior and performance.
    -To be fully conversant with all Ivy Hotel products and services.
    -To be fully conversant with every dish served in the restaurant and to provide explanations as requested.
    -To have a solid understanding of the current wine list and have the ability to sell and serve all wines and champagnes.
    -Act as a brand ambassador for The Ivy Hotel/Magdalena and ensure group values are upheld to both external and internal contacts, through appropriate behavior and performance.
    -To ensure that all guest wishes are met so far as is reasonably possible.
    -To ensure that all staff call guests by their correct name and title.
    -To welcome, sit and take food orders from guests in the restaurant.
    -To ensure that service is at all times performed in a professional manner following standards set.
    -To collate information and feedback while attending all staff briefings before each service.
    -To obtain feedback from guests and to use this to improve service and to pass on such to the Restaurant Manager, Wine Director and Maître d'Hotel.

Health and Safety:

    -Contribute to the formulation and review of risk assessments for the Bar.
    -Take responsibility for monitoring and reporting any health and safety issues to the appropriate person.
    -Operate safe practices, act as a role model and provide guidance to staff to ensure that their safety and that of guests is protected.
    -To ensure that all appliances, fixtures and fittings are safe and work in accordance with health and safety regulations.
    -To be fully aware of the hotel's fire and safety procedures and health and safety regulations.

General:

    -To support colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure customer expectations are met.
    -To undertake any other duties as requested by the Senior Management team, in accordance with the scope and responsibilities of the role.
    -To report for duty punctually and in full uniform according to appearance and grooming standards.

Physical Requirements and Work Environment:


    -Work requires vision to monitor, data entry and frequent standing, walking, bending, stooping, driving and lifting and carrying restaurant stock and food supplies weighing up to 50 pounds.
    -May be exposed to hazardous cleaning chemicals and supplies, hot food preparation equipment, smoke, and other hazardous conditions common to commercial food preparation areas.
    -May be exposed to individuals under the influence of alcohol. Work is performed in a restaurant and kitchen environment.

!!!NO CALLS!!!
Benefits : medical, dental, life, vision, 401k, AFLAC, PTO (ref. 55864)

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!