Enchantment Resort

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Cafe Server (20813)

at Enchantment Resort

Posted: 9/18/2020
Job Status: Full Time,Part Time
Job Reference #: 20813

Job Description

Job Details
Mii amo Spa - Sedona - Sedona, AZ
$8.00 - $8.00 Hourly
Restaurant - Food Service

Basic Function: Provide and facilitate excellent food and beverage service to our guests in a welcoming, professional and expedient manner

Work Performed:

  1. Arrive at scheduled start and ready for work
  2. Uniform must be neat and pressed. Company grooming standards followed at all times
  3. Collect and set up any necessary equipment to perform job including all side-work
  4. Complete knowledge of all menus and wine lists
  5. Assist Guests with menu selections, accurately record order, paying special attention to any special requests, and enter order into POS
  6. Take food and beverage orders in complete and timely fashion
  7. Explain all special orders and requests to kitchen culinary team
  8. Use proper serving techniques at all times (i.e. serve from the left, etc.)
  9. Report any Guest dissatisfaction, mishandled order and opportunities to management in a timely manner
  10. Maintain par levels of selected goods as assigned
  11. Participate in wine sales programs
  12. Recognize Guests by name and use name at 3 times within an interaction. Record preferences for future use
  13. Thank guests for dining with us
  14. Assist Juice Bar attendant when available
  15. Keep work station clean at all times following proper food safe standards
  16. Read all memos
  17. Maintain a positive and professional attitude towards Guests and co-workers
  18. Operate POS in a proficient manner
  19. Report to Restaurant Manager or Supervisor before ending work shift
  20. Act as an ambassador of Enchantment and Mii amo by speaking positively of the property at all times
  21. Foster a work environment of teamwork and mutual service by assisting coworkers and other departments as necessary to exceed our Guest’s expectations
  22. Knowledge of Resort layout, amenities, hours of operations, special attractions and occasions
  23. Work efficiently and as a team
  24. Other duties as assigned

Supervision Exercised: None

Supervision Received: Cafe Manager, Café Supervisor


Minimum Requirements:

High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well groomed at all times. Needs to be flexible, self motivated, positive and have a professional attitude towards guests, co-worker and management.

Must maintain current food handler’s certification. Prior serving experience desired. English skills necessary to communicate with guests. Computer skills helpful

Physical Requirements:

  • Lifting & Carrying up to 45 lbs.
  • 50% Walking
  • 25% Bending & lifting
  • 25% Standing
  • Hearing and manual dexterity
  • Distance vision 1-3 feet
  • Use of cleaning solutions

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!